At Mortimer Clarke Solicitors we act for financial institutions regulated by the Financial Conduct Authority and together we are committed to treating our clients’ customers fairly.
We specialise in consumer credit debt recovery litigation on behalf of our clients and if you are a customer of one of our clients, we want to work with you to understand your situation and consider all of the options available to you, as we’re flexible when it comes to repayment.
We understand that dealing with finances can be daunting and stressful. Your wellbeing is our priority and we aim to provide the highest standard of service possible.
Our ethical values underpin all that we do. If you are a customer of one of our client’s Take a look at the customer website www.mymortimerclarke.co.uk to find out more about how we work.
We adopt the Customer Promise created by our Group, Cabot Credit Management Group. This means that we promise those that we deal with will receive:
— Empathy and respect
— Individual treatment
— A positive experience
— Fair outcomes
We place the above approach at the heart of our business. We do this by abiding by the Credit Services Association’s Code of Practice.